Bug Reports 

ESTHeR Emergency, Supported & Transitional Housing electronic Register

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If you're experiencing a problem with the ESTHeR Accommodation Register, please fill out and submit the following ESTHeR bug report form. You may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead. We are hoping for lots of these!

Bug Report Form - ESTHeR Accommodation Register 

When you submit your bug report, it will be entered into our database for tracking purposes. It will be associated with the account name under which you accessed this web. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. At a later stage we will post notices regarding bugs reported by our members and their clients in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

[FrontPage Save Results Component]
  1. What type of the web browser are you using?
    Other:

  2. What operating system are you using?
    Other:

  3. What type of internet access do you have?
    Other:

  4. Please enter a brief one-line description of the problem:

    (example: "I am unable to see all records" or "We cannot edit our service's details")

  5. If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:

    (example: "1. Create a new file. 2. Insert some text ...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  7. Please provide us with the following information in case we need to contact you:
    Name:    
Phone:   
E-mail:

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

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Known Problems

The following is a list of some known problems with our software; we are working to correct them for the next release.

  • One-line description of problem #1.
  • One-line description of problem #2.
  • One-line description of problem #3.
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The ESTHeR website is provided as a free community service from Fortitude Valley by Brisbane webhosting company Acenet Global

 
The ESTHeR Accommodation Register FileMakerPro database is hosted at minimal cost by Melbourne-based FileMaker Solutions Alliance member AccessNet 
Questions or problems regarding this web site should be directed to admin@esther.org.au.
Copyright © 2003 ICYS - Ipswich Community Youth Service Inc. All rights reserved.
Last modified: Wednesday July 13, 2005.