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This page contains answers to questions
in regard to the basic functioning of the ESTHeR Accommodation Register and of our website, along with some tips
and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface
procedures:
- Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you
should press and hold down the Control key, the Alt key, and the Delete key at the same time.
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Menu selections will be presented like this: File->Open, which means that you should open the File
menu, and then make the Open selection.
- Why cant I change the YES or NO in the field for my
service's accommodation availability?
- How do I open the ESTHeR Accommodation Register?
- What are the main parts of the ESTHeR Accommodation Register?
- How do I navigate through the Form View?
- How do I navigate through the Table View?
- How do I update the details in the record for my service?
- What is the best way to quickly check availability?
- Who do I contact if I have problems updating the record for
my service?
- When will the ESTHeR Intranet be available?
Why cant I directly change the "YES" or
"NO" in the field for my service's accommodation availability?
menu called <<Members>>. This will take you
in to the Members page of the
To open the ESTHeR Accommodation Register click on the link in
the left hand menu called <<Members>>. This will take you into the Members page of the
website.
To access the ESTHeR Accommodation Register as a member of the public
simply click on the Public Access link.
If you choose to click on the Member Access link you will need to have your
service's password to continue.
Navigation of the ESTHeR Accommodation Register is conducted through five
different screens or views.
- FormView
- TableView
- EditView
- Sort
- Search
The two screens you will use most often are FormView and TableView. When
you first open you will see the FormView record for one of the member
agencies.
FormView has seven main buttons that you may wish to use:-
TableView
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Switches to the TableView screen where a list of the
services is displayed with their current accommodation or support status. |
Search
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Switches to the Search screen. |
Edit Record
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(This command is only visible to
ESTHeR Members) |
Switches to the screen through which members may update
their service's details and current availability. |
Show All
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Little change will be observed by clicking this button. It
relates to whether or not you are currently browsing through a selection
of all of the agencies or a subset. This button is most useful when
looking at the list in TableView. |
Sort
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Again this button is most useful for seeing the list of
services in TableView - try it out there. |
Previous
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This will take you back to see the record of the previous
service in your current selection. |
Next
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This will take you forward to see the record of the next
service in your current selection. |
TableView has six main buttons that you may wish to use:-
FormView
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Switches to the FormView screen where the full details of
the service are displayed. |
Search
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Switches to the Search screen. |
Show All
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This acts as a "refresh" button to make sure that
the list of services you are currently seeing does contain all of the
services in the whole register. |
Sort
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Through this button you may change the order in which the
records you are currently viewing may be sorted. The button takes you to
the Sort screen where the choices you make will be used as the criteria to
sort the order of the list of of records that are in your current
selection. |
Previous
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Within TableView this button has a subtle effect. It will
take you back to see the record of the previous service in your current
selection. |
Next
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Again this button is most useful for seeing the list of
services in Table View - try it out there. |
There are four steps to do this:
- Go to the record for your service
- In the top-left list of commands click on the <<EDIT
RECORD>> command
- If you have no changes since your last update - proceed directly to Step
4. If you wish to change anything simply go to the relevant fields and
make the necessary changes to the data in your service's record.
- In the top-left list of commands click on the <<SUBMIT>>
button in order to finish the updating of your record.
Using the TableView you can look down the column headed <<Possible
Vacancy>> in order to find which service might possibly have current
availability. When you find a "Yes" check the time and date columns
to see how up to date the listing is and then click on the number for that
service in the left-hand column in order to check the details for that service
further in that FormView.
Please email admin@esther.org.au
for ESTHeR Support. For the moment telephone support is not available
although if you know a worker at one of the services that most recently
updates their listing in the Accommodation Register they may be willing
to assist you with advice over the phone as to how to overcome your
problem.
Unfortunately this is not uncommon. ESTHeR Member services every day are
approached for people with genuine and urgent need just like you. We wish that
we were able to find answers for everyone, but we simply don't have enough
resources to meet this demand. Some services will be able to offer you support
that may lead to you finding accommodation - but we can make no guarantees. To
find a service that currently may be able to offer you support please open the
Accommodation Register, click on the TableView button and then look on the
right hand column. A <<Yes>> response in this column indicates
that the agency may be able to assist. Click on the number in the left column
of that service to see more details about who, when and how that service may
provide support.
The ESTHeR Intranet is accessible only to Members who
enter by entering their email address and Accommodation Register
password.
The ESTHeR Intranet is now available.
To access it lick on the <Intranet>
link on the left hand navigation bar or click here:
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